Answers to the questions collectors ask most

Unless a product is clearly marked as pre-order, everything you see on the site is in-hand and ready to ship from our Australian base.

Pre-order items will show an estimated arrival window on the product page so you know roughly when they’ll land.

Your items are locked in once payment is completed. Adding products to your cart doesn’t reserve stock, so it’s possible for limited pieces to sell out while they’re still in your basket.

If something sells out during checkout, the cart will refresh and show any items that are no longer available.

In many cases, yes. If you place separate orders close together and they haven’t shipped yet, reply to your order confirmation email with your request.

We’ll do our best to combine them into one parcel and refund any excess shipping where possible. This isn’t always guaranteed, especially during busy drops.

We accept major credit and debit cards, plus any additional options shown at checkout (such as wallet payments that may be enabled from time to time).

All payments are processed securely through our payment partners — we never store your full card details on our servers.

All prices on Peak64 are shown in Australian Dollars (AUD) unless stated otherwise. Your bank or card provider will handle any currency conversion if you’re outside Australia.

Orders usually ship within 1–2 business days once payment clears. During busy drops or holidays, dispatch may take a little longer, but we always aim to keep things moving quickly.

Our primary focus is Australian collectors, but we may offer international shipping to selected regions. Any available destinations and rates will show at checkout once you enter your address.

If your country isn’t listed, contact us and we’ll let you know if we can arrange a custom shipping quote.

Every parcel is packed like it’s going to a fellow collector: sturdy cartons, bubble-wrap or foam, and internal padding to keep card corners and acrylic cases safe in transit.

If anything arrives damaged despite this, take clear photos of the packaging and model and contact us so we can help.

You can usually check out as a guest, but creating an account lets you track orders, save your details, and view your Peak64 history in one place.

The best way is to join the Peak64 email grid or follow our socials. We’ll use these to announce new brands, featured waves and any limited allocations coming to the store.

Take clear photos of the outer box, inner packing materials and the damaged item, then contact us using the support form or the email on your order confirmation.

We’ll review the photos and work with you on a suitable outcome in line with our store policies — this may be a replacement (if available) or a partial refund.

Many die-cast items arrive from the factory with small packaging imperfections. We treat major creases, tears or cracks as faults, but minor shelf-wear or soft corners may be considered normal for mass-produced packaging.